Certified Training Manager Skills Program

Start Date End Date Venue Fees (US $)
23 Aug 2026 Istanbul, Turkey $ 4,500 Register
22 Nov 2026 Doha, Qatar $ 4,500 Register

Certified Training Manager Skills Program

Introduction

Training departments carry a major responsibility in the organizations which focus on developing employees' knowledge and skills for current and future business needs. Being in charge of a training department requires an understanding of a number of concepts like management, strategy, policies, budget, evaluation, and technology. The 'Certified Training Manager' course covers such important topics and provides participants with the knowledge and tools to survive the ever-growing demands placed on the training function.

Objectives

    By the end of the course, participants will be able to:

    • Describe the key roles and responsibilities of training departments
    • Develop a training department mission statement with key result areas and key performance indicators
    • Establish a comprehensive training strategy that includes training policies, procedures, and training plans
    • List important steps for developing and administering training budgets
    • Identify methods for evaluating the training function
    • Conduct a cost-benefit analysis for training activities
    • Prepare business requirements for a Learning Management System (LMS) and list the necessary system selection steps
    • Identify the role and principal activities within the training department
    • Establish and develop a comprehensive administration system for internal and external training courses
    • Develop and maintain an efficient information system on training courses
    • Design and use quality documents: joining instructions, course programmes, notes and questionnaires
    • Write clear and concise letters and memos
    • Communicate effectively with all contacts and maintain a professional image
    • Organize work systematically on the basis of priorities

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants what works well and not so well for them, as well as work on issues from their own organizations. The online course is conducted online using MS-Teams/ClickMeeting. 

Who Should Attend?

This course targets existing or aspiring training managers. Specialists, team leaders, training managers, and line managers who have a direct interest in pursuing a career as a training manager.

Target Competencies

  • Leading and supervising
  • Relating and networking
  • Persuading and influencing
  • Presenting and communicating
  • Analytical thinking
  • Formulating concepts and strategies
  • Planning and organizing
  • Achieving goals and objectives

Course Outline

Day 1: Managing a Training Department

  • Defining management
  • Key management functions
  • Personal assessment and development plan
  • Role of the training department in an organization
  • Conducting a 'PEST' and 'SWOT' analysis
  • Devising a training strategy
  • Training department mission statement
  • Identifying key result areas
  • Training department key performance indicators
  • Marketing the training function within your organization
  • Training and development roles
  • Structure of a training department

Day 2: Mapping training Policies, Procedures, and Training Plans

  • Importance of training policies
  • A look at common training policies
  • Drafting training policies
  • Components of a training plan
  • Partnering with training providers

Day 3: Establishing a Training Budget

  • Whose responsibility is it
  • Budget types and techniques
  • Measurement, metrics, and budget data
  • Eight steps to creating your budget
  • Tips for defending your budget
  • Examples of training budgets

Day 4: Evaluating the Training Function

  • Reasons for evaluating the training function
  • Key performance indicators
  • Deciding on indicators
  • Monitoring and reporting
  • Measuring employees' satisfaction of the training function
  • Evaluation methods
  • Developing the training function's satisfaction survey
  • Evaluating transfer of behavior
  • Conducting a cost/benefit analysis
  • Reporting return on investment
  • Presenting your findings

Day 5: Selecting and Implementing an LMS

  • Purpose and importance of LMS
  • Existing types and technology
  • Common features
  • Business requirements
  • Defining the selection process
  • Examples and comparison of LMS

 

- There is a pre and post Exam for the Course (Exam is required to pass)

Accreditation

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